HOMER Help Center

HOMER allows you to create up to four individual child profiles.

On the HOMER website:

1. Log in.
2. Click on your "Your Account" in the upper right corner and select "Child Profiles."
3. Click "Edit" next to the child profile you wish to edit.
4. Click Add Child.
5. Enter the age and name of your child and submit.
6. If you use HOMER Reading on multiple devices, you may need to sign out of HOMER Learn & Grow and back on these devices to sync the changes.

On the Learn & Grow iOS app:

1. Sign in to your account.
2. Tap the "Add Child" icon when asked "Who's playing today," and proceed through the child setup.
3. If you are already signed into the Learn & Grow app, tap the child avatar in the top right corner.
4. Enter your year of birth to bypass the parent gate.
5. Tap the "Add Child" icon when asked "Who's playing today," and proceed through the child setup.
6. If you use Learn & Grow on multiple devices, you may need to sign out of Learn & Grow and back in on these devices to sync the changes.

On the HOMER Learn & Grow Android App:

1. Sign in to your account.
2. Tap the "Add Child" icon when asked "Who's playing today," and proceed through the child setup.
3. If you are already logged into the HOMER Learn & Grow Android app, tap the menu icon in the top left corner, then tap the switch user icon.
4. Tap the "Add Child" icon when asked "Who's playing today," and proceed through the child setup. If you use HOMER Reading on multiple devices, you may need to log out of HOMER Learn & Grow and back on these devices to sync the changes.

To delete a child profile:

1. Log into your account on our website, www.learnwithhomer.com.
2. Once logged in, click on your email in the top right corner, then select "Settings" from the drop-down menu.
3. Click on the child profile you wish to delete and click "Delete Child" in the righthand corner.
4. If you use HOMER Reading on multiple devices, you may need to sign out of HOMER Learn & Grow on them, then log back in to sync the changes you made on the website.

There are a few ways to cancel, depending on if you started your subscription and are billed through HOMER or a third party platform such as Apple, Google Play, Amazon, or PayPal. Please choose the platform in which you are billed below for specific instructions.

*Please note that because we are a subscription-based program across a variety of platforms and devices, uninstalling the app will not cancel your membership or unsubscribe you.

-Apple: click here for cancellation instructions.

-Google Play: click here for cancellation instructions.

-Amazon: click here for cancellation instructions.

-PayPal: click here for cancellation instructions.


If you are billed through HOMER directly or are unsure of the source of your billing, you may use the following instructions:

1. Visit our website at https://learnwithhomer.com. If you are not already logged in, click or tap the blue "Log In" button, and enter the email address and password associated with your HOMER membership.

2. Once you are logged in, tap or click your email address in the top right corner and select "Settings" from the dropdown menu.

3. Tap "Manage Membership" and select "To turn off, begin cancellation process."

4. Tap "Continue Cancellation" on the bottom of every page you are directed to. If you exit out of the cancellation process before the final page, your account will not be canceled.

5. On the final page, if you are billed for HOMER through a third party platform such as iTunes, Google Play, Amazon, or PayPal, it will be clearly stated. You will be given instructions on how to cancel your membership. You can also click the platform links listed above to cancel.

6. If you are billed through HOMER directly, you will be asked to agree to the cancellation conditions. Check this box and tap "Submit." If your membership has been successfully canceled, you will be taken to the cancellation confirmation page.

Once completed, your membership will no longer automatically renew at the end of your billing period. You'll receive no further charges, and you will have unlimited access to HOMER until the end of your billing period.

To update Google Chrome:
1. On your computer, open Chrome.
2. At the top right, tap "More."
3. Tap "Update Google Chrome." If you don't see this button, you're on the latest version.
4. Tap "Relaunch."

To update Safari on your Mac:
1. Choose the App Store from the Apple menu.
2. Tap "Updates" in the toolbar at the top of the App Store window.

To update Mozilla Firefox:
1. On the menu bar, tap the Firefox menu and select "About Firefox."
2. Firefox will begin checking for updates and downloading them automatically.
3. When the updates are ready to be installed, click "Restart to Update."

*If you are using Safari on earlier versions of OS X: In earlier versions of OS X, choose Software Update from the Apple menu to manually check for OS X updates. Follow the onscreen prompts to install any updates that are available. If you've installed software from the Mac App Store, open the App Store and check the Updates pane for updates to your purchased software.

If you purchased your membership via iTunes, please use the following steps.

1. Tap the following link on your iPhone or iPad https://apps.apple.com/account/subscriptions.
2. Tap "HOMER."
3. Tap "Cancel Subscription."
4. Tap "Confirm" when prompted to cancel your membership.

Make sure that you are signed in with the correct Apple ID, or you will not be able to see your HOMER membership in iTunes. The corresponding Apple ID will be listed on the most recent billing receipt you received for HOMER through iTunes.

Once completed, your membership will no longer automatically renew at the end of your billing period. You will still have unlimited access to HOMER until the end of your membership.

Please note that because we are a subscription-based program across a variety of platforms and devices, simply uninstalling the app will not cancel your membership.

There are a few ways to change your membership plan. Please follow the instructions below for the platform you used to sign up for HOMER.

Billed through HOMER:

Please reach out to our Member Experience team at support@homerapp.com. We're happy to adjust your membership plan for you, which will begin at the end of your current billing period.

Billed through iTunes:

1. Tap the following link on your iOS device https://apps.apple.com/account/subscriptions.
2. Tap "Subscriptions."
3. Tap "HOMER" and the membership plan you would like.
4. Tap "Confirm" when prompted.

Your new membership plan through iTunes will begin at the end of your current billing period.

Billed through Google Play:

1. On your Android phone or tablet, open the Google Play Store.
2. Tap "Menu" and then "Subscriptions."
3. Tap "HOMER" and the membership plan you would like.
4. Tap "Confirm" when prompted.

Your new membership plan will begin at the end of your current billing period.

Billed through Amazon:

Unfortunately, membership changes are not available through Amazon's platform at this time. To change membership plans, you can cancel your current HOMER membership plan and subscribe to the new one. Please feel free to reach out to our Member Experience team with any questions or concerns, and we will be happy to help.

HOMER allows you to create a personalized learning journey for your child based on their age, interests, and skill level!

How It Works:

1. After you enter your child's name and birth date during the sign-up process, you can help them select their interests from the list.
Tip: There's no limit on how many interests you can select! We suggest picking at least four, so your child has more to explore!

2. Next, you'll take a learning quiz to determine your child's current math and reading levels; these questions will vary based on your child's age.

3. Once you submit your answers, HOMER will provide a recommended learning stage for your child based on their age, interests, and learning level. HOMER currently offers five learning stages that grow with kids as their skills progress.

4. Press "Start Free Trial" to begin your child's learning journey!

There are multiple ways to log in and out of your HOMER account. If you have any questions about the steps below, tap here to submit a request to our Member Experience Team. We're always happy to help!

Logging Into and Out of the HOMER Website:

1. Visit www.learnwithhomer.com.
2. Tap "Log in" in the top right corner.
3. Log in with your existing email and password.


Learn & Grow iOS App:



Log In:
1. Tap "I have an account" located under the blue "Get Started" button.
2. Enter the email address and password associated with your HOMER membership.
3. Tap "Log In."



Log Out:
1. Tap the "Grown-Ups" button in the top left corner of the main menu.
2. Enter your birth year to bypass the parent gate.
3. In the settings menu, scroll to the bottom and tap "Log Out."



HOMER Reading Android App:

Log In:
1. Open the HOMER Reading Android app.
2. Tap "I have an account."
3. Enter your birth year to bypass the parent gate.
4. Log in with your existing email and password.



Log Out:
1. Tap the menu button in the top left corner.
2. Tap "Log Out" from the drop-down menu.

Southwestern Advantage:



Learn & Grow iOS App with SWA:
1. Tap "I have an account" located under the blue "Get Started" button.
2. Enter the email address and password associated with your SWA membership.
3. Tap "Log In.”



HOMER Reading Web & Android with SWA:
1. Tap "More Log In Options" located underneath the log-in box.
2. Enter the email address and password associated with your SWA membership.
3. Tap "Log In."

To log out, follow the corresponding sign out instructions previously mentioned in this article, based on your device.

We appreciate your interest in providing HOMER as a gift or making a donation!

If you would like to gift your subscription, you can sign up on the receiver's behalf and then provide them with the login information and account access.

If you are not gifting the subscription and you simply want to donate to this cause and provide 20 subscriptions to students in need, all you need to do is sign up for an account and the donation will be made on your behalf.