I can't locate the Welcome Letter from Parker. How do I unlock the app?

You can access a digital copy of your welcome letter below. The corresponding letter will be based on the color of the X-ray bib your Parker Bear came with.

If your Parker came with a blue bib: Download this Welcome Letter
If your Parker came with a blue and yellow bib: Download this Welcome Letter

When the app asks you to scan the letter, just point the device at the image attached. This image can be on a phone or computer, it does not need to be printed out. Once the image scans, it will play a video for you and your child about Parker's journey to your home!

If you did not receive an X-ray bib or have any additional questions, please reach out to our Member Experience team at support@homerapp.com. 


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