We're here to help!
First, please delete Parker from your device entirely. Then revisit the app store, download Parker, and sign back in. Does this resolve your issue?
If not, please reach out to our Member Experience Team at firstname.lastname@example.org with the following information:
1. The device you are using to access Parker.
3. If possible, a screenshot or video of the issue you are encountering.
Our team will look into your issue and reach back out right away!
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